1. Most Common
Questions
How Can I Place an Order?
Placing
an order is easy! For a Realistic Diploma or Realistic Transcript of your very
own, you must create an account first. Then, add the item that you would like to
the shopping cart. Fill out the form, and check out!
Can I place my Order over the
Phone?
For
accuracy reasons, we don’t take orders by phone. Spelling and content are
important, and mistakes often happen over the phone. Please use our online order system.
Why Didn’t I Get an Order Number?
If you
didn’t get an order number, you may not have placed your order correctly. Check
your shopping cart and see if it is still there. If so, please try to place the
order again. If not, get in contact with us via phone or e-mail.
What
Types of Payment Do You Accept?
We accept all major credit, debit and gift cards.
If you would like to make your payment over the
phone, please call us once your order has been placed and speak with a representative.
What Can I Use
My Fake Diploma For?
Our fake diplomas, fake degrees and Realistic
transcripts can be used for anything you’d like!
You can:
·
Replace a lost or damaged degree or diploma
·
Fool your friends or coworkers
·
Give as a gift
·
Props for media, commercials, TV, etc.
·
Show off at a reunion or other social events
·
Boost your ego
·
Beef up a social media profile
How real do they look?
We have the most realistic quality documents on the market. We offer raised gold seals and do our best to match the letter style, text, line spacing and other design elements used by actual institutions. We do not forge signatures or use seals or emblems held by copyright.
Is This Legal?
Do not use our products
to misrepresent yourself. They are for novelty use, only.
Will My
Product Be Registered to the School?
No. They may look real, but they are not actually
associated with real schools.
Do
You Offer Verification?
No. Any site that says they have a verification service should raise a red flag toyou. Someone besides the
school of choice doing “verification” is of no real use.
How can I contact you?
Contact Us
2. Order
Status
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When I placed my order for free shipping
someone at your company said I'd receive it in 5 days. Why hasn't it
shipped yet?
By ordering the free shipping you are put in the queue
with all of our production orders. While we can give you an estimated ship date, we cannot guarantee it will ship on
THAT day. We may get a large amount of same-day orders, and they take
priority over our ground shipping.
We DO guarantee you will
receive it within 8-11 business days as stated on your shipping option. If
you would like to upgrade shipping you may. Simply email info@realisticdiplomas.com and they can take your upgrade
payment.
I never rec'd my tracking #.
We send our customers a tracking information email via UPS' email
system when we produce the shipping label. Your junk mail folder may have
caught this email. Please look in the junk mail folder, or contact us for
the tracking information.
I have emailed you but haven't heard
back, why?
Check your junk mail folder.
We always respond quickly to email
inquiries and make it our goal to provide the best in customer
service. It’s hard for us to do that if you do not get our emails so
please if you haven't heard back, add our addresses to your address book
and then email us again.
Can I cancel my order?
You
can cancel an unpaid order at any time.
Paid Orders
If you would like
to cancel the order after having placed it and paid for it there will be a
cancellation fee of 15% of your order total. If you have placed the order
and paid for it and the order has been shipped, we cannot offer you a
refund. |
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3. Shipping
How is the diploma shipped?
The
diploma is placed in a sheet protector, then in a cardboard flat to protect it
during shipping. There is a sticker on the outside of the cardboard flat letting
you know that inside is a novelty document. You can throw the flat away when you
receive it. Then the flat is placed in a UPS Hard Pack box like the picture at
the link below:
Will my credit card statement or return address label
it is shipped in say "Realistic Diploma"?
Your credit card statement and
return label on the UPS box will not say Realistic Diplomas or mention anything about the nature of the product.
How soon can I receive my order?
It really depends on where you are located, and the shipping that you
choose. We have several different shipping options listed on our website. You
can view our shipping
options.
In the US we can get it to you as soon as
the following day if you need it that quickly. The estimates listed at the link
above include production and shipping time. For
instance, if you choose the highest priority shipping (3 business days) and
ordered before Noon EST
today, this would have counted as the first business day. Your order would then
ship out tomorrow, and you would receive it on Friday. If it's not that much of
a rush we even offer free shipping for 8-11 business days in the
US. We also have international
standard and expedited shipping available.
Please remember you will not
choose your shipping until you have proceeded from your shopping cart to the
actual order screen where you fill in your address information.
I don't
see my country on the drop down menu for shipping? Does that mean I can't order?
If you don't see your country listed this means we have another
procedure or information to give you before you can complete your order. Please
email info@realisticdiplomas.com so customer service can give you
instructions on how to complete your order. Note, some countries we do not ship to.
Why is same-day service not listed as a
shipping option? I need it now!
One reason is it may be a holiday
weekend and we disable the option so people do not pay extra when they cannot
receive the order.
Occasionally we have so many orders we have to remove
same-day service from the website until we catch up in the production
department. This can be for as little as a few hours and usually not longer then
a day. We don't want to sacrifice quality in our documents because we don't have
time to meet demands.
How do I know I will receive my
order?
We have a shipping guarantee that you can see. We use UPS for most
shipments and USPS for those that only have PO Boxes. Both methods of shipment
are very reliable but ONLY UPS will provide a tracking number. Once you get your
tracking number you will be able to watch the package as its in route to your
house. Another reassuring fact is that we take credit cards for payment. All
card holders are protected by their issuing back for fraudulent purchases. That
is why we prefer this method for payment so you know that you are making a 100%
secure and trustworthy transaction from our store.
Does someone need to be there to sign for
the package?
Yes, it is very important to know when you order that our
packages will require an adult signature upon delivery. This will insure the
packages can be properly tracked and is delivered to the correct address.
What if I need to ship to an APO or PO Box address?
We cannot ship to an
APO or PO Box for any other shipping method
than standard priority. We prefer a physical address so we can ship by UPS
trackable shipping, but if you only have a PO Box or APO address we can use USPS
non-trackable shipping instead. Keep in mind that we cannot be held liable for
lost packages if we must use this method to ship.
What if I place an order after your cut
off time or after you closed?
The shipping choice that you choose will
tell you the wait time NOT including Holidays or weekends. So if you order same
day service after noon Eastern Time it will mail the following business day.
If you order Saturday
shipping after noon Eastern time on Friday your order will mail on Monday. We can never ship
Saturday orders on Saturday; if you need it on Saturday it must be placed on or
before Friday before noon Eastern time.
4. Making
Payment
How much will it cost?
To better
serve our customers we have several options to choose from, which make it
impossible for us to quote you a price based on the fact you'd like a diploma.
Create an account, go to the product you want, begin choosing your options and
then proceed to the shopping cart. At the cart you will get a total cost, not
including shipping.
How do I pay?
We accept all major credit, debit and gift cards -- Visa,
MasterCard and American Express. If you would like to speak to a representative to pay for your order once it’s been placed online, call us once
you have your order number.
Can I cancel my order?
You can
cancel an unpaid order at any time.
Paid Orders
If you would like
to cancel the order after having placed it and paid for it there will be a
cancellation fee of 15% of your order total. If you have placed the order and
paid for it and the order has been shipped, we cannot offer you a refund.
5. Receiving Design
Proofs
I ordered a proof, when will I receive it to
look over??
That depends on the shipping you choose. We try to send
proofs the day before the order would normally be shipped to give you time to
look over them and approve. If you order same-day service we will do the best we
can to get you your proof as early as possible so we can get it out for next-day
shipping, but as stated on the website, proofing can delay shipment. We cannot
be held responsible if same-day shipments arrive late due to the proofing
process, and we cannot offer refunds based on this.
6. Diplomas
What if you don't have my High School
available for a replica?
Our high school designs are not meant to match any individual school. We have dozens of designs and we'll use the design that best represents the geographic area your school is locate in.
Will the diploma have "Realistic Diploma" written
anywhere on it like the sample you sent me and the images I see on your
website?
No, it will not say replica or Realistic Diploma or copy on the
actual diploma. The website images show a watermark to product our proprietary designs.
I have a scan of the diploma I need
replicated. Can you do that?
Probably, but we can't tell for sure until
we see the design. If you have a copy of the diploma that you want us to
replicate you need to scan it in a 300dpi high quality image and send it to: info@realisticdiplomas.com
What paper should I use?
Each
school can use a different color and size paper based on their preference.
However, through our years of experience, we have developed a chart for you to
choose which paper sample will most likely to work for you. We’ve based this
decision on the school’s location; type of diploma or degree, and year the
diploma was issued. While we cannot guarantee this is 100% accurate, it is a
good rule-of-thumb to ensure you receive the most authentic document possible.
If you would like to know the paper type to choose for a specific school, please
let us know, as we may have the actual diploma on file feel free to view our paper
suggestions.
What date do I choose?
We rely on
you to choose the correct date on your document. If you do not remember the
correct date please call the school or do some research to find the correct
date, this is important.
We recommend graduation months such as May for
Colleges and Universities and June for High Schools.
The year of graduation and exact date will be up
to you. Many schools only include the Month and year.
Will my Realistic Diploma include the
actual school emblem or signatures?
Most schools own a copyright on their
seals or emblems. We don't want either of us to get into trouble -- our solution
is to use some combination of our gold embossed emblems, the actual State Seal
or our Customizable Emblem --which we customize with the actual school name.
Regarding signatures... we're not forgers here
guys! You can choose from our in-house signatures (real names and signatures but
not associated with any school) or choose to leave the signature lines
blank.
What design do I choose?
Our Realistic Diploma designs have been created based on a composite of
real diplomas that match geographical regions. While they may not match exactly,
they are very realistic looking. Please take a look at all our designs before
you choose.
What are they printed on?
Realistic
Diplomas and Realistic Transcripts are printed on the same high quality paper
and printed on the same equipment used to print real diplomas and real
transcripts.
Our frames are made specifically for awards and diplomas. They
include a glass cover and a double matte of beige and gold.
7. Transcripts
I have my own classes I want to use for
transcripts. Can you do that?
Absolutely, before placing the order please
email: info@realisticdiplomas.com. We will give you information on how to place an order incorporating the classes
you want on your transcript. Please do not place the order before emailing
him.
I need a transcript from (insert name
here). How much will it cost?
To better serve our customers we have
several options to choose from, which make it impossible for us to quote you a
price without details of what you want. reate an account, go to the
product you want, begin choosing your options and then proceed to the shopping
cart. At the cart you will get a total cost, not including shipping.
What date do I choose?
We rely on
you to choose the correct date on your document. If you do not remember the
correct date please call the school or do some research to find the correct
date.
We recommend graduation months as May for Colleges and
Universities and June for High Schools. The year of graduation and exact date
will be up to you. Many schools only include the Month and year.
What are they printed on?
Realistic
Diplomas and Realistic Transcripts are printed on the same high quality paper
and printed on the same equipment used to print real diplomas and real
transcripts.
What is the difference between graduation
date and issue date?
The graduation date is the date you graduated from
the school. The issue date would be the date the documents were printed. On our
transcripts we have both a graduation and issued date. If your graduation date
is recent (the last few years) you can make the issue date the same as the
graduation date. The issue date is mostly for people ordering document replicas
that are 10 or more years old. It's a way of explaining why the transcripts are
new even though you graduated years before- As if you had ordered a new copy of
your transcripts.
In that case you can have a graduation date of
06/04/1988, and you
have the option of putting an issue date of 01/09/2009, thus explaining why your documents
look new.
8. International
Orders
I don't see my country on the drop down menu
for shipping? Does that mean I can't order?
If you don't see your country
listed this means we have another procedure or information to give you before
you can complete your order. Please email info@realisticdiplomas.com
so customer service can give you instructions on how to complete your order.
Where can you ship to?
We ship almost anywhere. We do not
manufacture products to the following areas:
- Connecticut - US
- Oregon - US - Nothing to or from Oregon or any school
relating to Oregon
- Cuba
- Iran
- Iran
- North
Korea
- Cuba
- Egypt
- Libya
- Belarus
- Zimbabwe
- Myanmar
- Pakistan
- South Yemen
- Sudan
- Syria